Privacy Policy
jilli90
Your privacy matters to us. This Privacy Policy explains exactly how jilli90 collects, uses, stores, and protects your personal data when you access our platform as a player based in Bangladesh. Please read this document carefully before registering or using any service on jilli90.
Our Core Privacy Commitments
These six principles underpin how jilli90 handles every piece of personal information entrusted to us by players across Bangladesh. They summarise — but do not replace — the full policy text below.
SSL Encryption on Every Page
All data transmitted between your device and jilli90 is protected by industry-standard TLS/SSL encryption. Whether you are logging in, making a bKash deposit, or contacting support, your data travels securely.
No Sale of Personal Data
jilli90 does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. Your data is used solely for the purposes described in this Privacy Policy.
Minimal Data Collection
We collect only the personal data necessary to operate your account, verify your identity, process payments in BDT, and comply with responsible gaming obligations. We do not collect data beyond what is required for these purposes.
KYC & Age Verification
To uphold our 18+ policy and prevent fraud, jilli90 requires identity verification documents from players. This data is handled with strict confidentiality and is not shared beyond what is necessary for verification purposes.
You Control Your Data
Registered players on jilli90 have the right to access, correct, and request deletion of their personal data. Requests can be submitted at any time by contacting our support team at support@jilli90.
Responsible Gaming Data
Data related to responsible gaming — including self-exclusion requests, deposit limits, and cool-off periods — is treated with the highest level of confidentiality and is never used for marketing or profiling purposes.
Information We Collect
jilli90 collects personal data through several channels: directly from you when you register an account or contact support; automatically through your use of the platform; and, in limited cases, from trusted third parties such as payment processors and identity verification providers. Below is a detailed breakdown of the categories of data we collect.
1.1 Account Registration Data
When you create an account on jilli90, we collect the following information:
- Full legal name (as it appears on your national identity card or passport)
- Date of birth (used to verify you are aged 18 or above)
- Email address (used for account communications and notifications)
- Bangladeshi mobile phone number (used for account security and payment verification)
- Residential address in Bangladesh
- Username and encrypted password (we never store passwords in plain text)
1.2 Identity Verification (KYC) Data
As part of our Know Your Customer (KYC) obligations, we may request and retain copies of:
- National ID card (NID), passport, or driving licence
- Proof of address (utility bill, bank statement, or official correspondence dated within 90 days)
- Proof of ownership of the payment method used (e.g., screenshot of bKash or Nagad account confirming your registered name)
1.3 Financial and Transaction Data
Every deposit and withdrawal on jilli90 is processed in Bangladeshi Taka (BDT). We record:
- Transaction amounts, dates, and timestamps (in BST, UTC+6)
- Payment method identifiers (e.g., bKash account number, Nagad number, bank account reference)
- Deposit and withdrawal history for your account
- Bonus credits claimed and wagering activity associated with promotional offers
We do not store full card numbers or full mobile wallet credentials — payment processing is handled by our certified payment partners, who maintain their own data security standards.
1.4 Technical and Usage Data
When you access jilli90, we automatically collect certain technical data including:
- IP address and approximate geographic location (city/district level, e.g., Dhaka, Chittagong, Sylhet)
- Browser type, version, and language settings
- Device type, operating system, and screen resolution
- Pages visited, session duration, game sessions played, and in-game actions
- Referring URL and exit URL
- Error logs and crash reports
1.5 Communications Data
When you contact our support team via live chat, email (support@jilli90), or WhatsApp (+880 1700 000000), we retain records of those communications, including the content of your messages and our responses, for quality assurance and dispute resolution purposes.
jilli90 does not knowingly collect personal data from individuals under the age of 18. If we discover that personal data has been collected from a minor, the associated account will be closed immediately and all collected data will be deleted in accordance with our data retention policy.
How We Use Your Data
jilli90 uses the personal data we collect for the following specific and clearly defined purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent.
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your registered account on jilli90, including password resets and session management. |
| Identity Verification | Confirming that you are aged 18 or above and that the identity information provided during registration is accurate and genuine. |
| Payment Processing | Facilitating BDT deposits and withdrawals via bKash, Nagad, Rocket, Upay, and approved Bangladeshi bank channels. Matching payment accounts to your registered identity. |
| Fraud Prevention & AML | Detecting, investigating, and preventing fraudulent activity, money laundering, and other financial crimes in accordance with anti-money-laundering best practices. |
| Responsible Gaming | Monitoring gameplay patterns to identify potential problem gambling behaviours and administering self-exclusion, deposit limits, and cool-off requests. |
| Customer Support | Responding to your support queries, resolving disputes, and maintaining records of communications for quality assurance. |
| Platform Improvement | Analysing aggregated, anonymised usage data to improve the jilli90 platform, optimise game offerings, and enhance the player experience. |
| Marketing Communications | Sending promotional offers, bonus notifications, and seasonal campaigns (e.g., Eid specials, BPL season promotions) only where you have provided explicit consent to receive marketing communications. You may opt out at any time. |
| Legal Compliance | Meeting obligations under applicable law, including responding to lawful requests from competent authorities and maintaining records required by law. |
Marketing opt-out: If you no longer wish to receive promotional emails or SMS messages from jilli90, you may unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting our support team. Opting out of marketing does not affect the delivery of essential transactional communications such as deposit confirmations and withdrawal notifications.
Legal Basis for Processing
Every instance of personal data processing carried out by jilli90 is grounded in one of the following recognised legal bases. We process your data only where a valid legal basis exists for doing so.
3.1 Contractual Necessity
The majority of data processing on jilli90 is necessary for the performance of the contract between you and jilli90 — specifically, the provision of online casino and sports betting services as set out in our Terms & Conditions. This includes account creation, payment processing, KYC verification, and customer support.
3.2 Legitimate Interests
We process certain categories of technical and usage data on the basis of our legitimate interests as a platform operator. These interests include maintaining the security of the platform, preventing fraud, improving our services, and ensuring fair play across all games. We have assessed that these interests are not overridden by your data protection rights in the context of a voluntarily accessed entertainment platform.
3.3 Legal Obligation
Some data processing is required in order for jilli90 to comply with applicable legal obligations. This includes retaining transaction records for anti-money-laundering purposes and responding to lawful requests from competent authorities.
3.4 Consent
Where data processing is based on your consent — most notably in the case of marketing communications — we will obtain that consent clearly and separately before processing begins. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Consent is never a precondition for accessing the core services of jilli90.
Data Sharing & Disclosure
jilli90 does not sell your personal data. We share your data only in the limited circumstances described in this section, and only with parties who are contractually obligated to handle it with an equivalent level of care to that maintained by jilli90.
4.1 Payment Service Providers
To facilitate deposits and withdrawals in BDT, jilli90 shares necessary transaction and identity data with our payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and City Bank. These providers receive only the data required to authorise and complete the relevant transaction. They are bound by their own privacy and security obligations and are not permitted to use your data for any other purpose.
4.2 Game Providers
Games on jilli90 are powered by third-party Game Providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive a pseudonymous player identifier and session data necessary to deliver the game. They do not receive your full name, NID, or payment details. All Game Providers are under contractual data processing agreements with jilli90.
4.3 Identity Verification Partners
Where required for KYC purposes, jilli90 may share identity documents and biographical data with our certified identity verification partner(s) for the sole purpose of confirming your age and identity. These partners are prohibited from retaining or using your data beyond the verification process.
4.4 Legal and Regulatory Authorities
jilli90 may disclose personal data to competent legal or regulatory authorities where required to do so by law, court order, or in response to a lawful request from a government body. We will, where permitted by law, notify you of any such disclosure.
4.5 Business Transfers
In the event of a merger, acquisition, or sale of all or a substantial part of jilli90's business assets, your personal data may be transferred to the acquiring entity as part of the transaction. In such circumstances, you will be notified via the email address associated with your account before your data is transferred and becomes subject to a different privacy policy.
jilli90 maintains written data processing agreements with all third parties to whom personal data is disclosed. These agreements require third parties to apply appropriate technical and organisational security measures and to process the data only for the purposes specified by jilli90.
Data Retention
jilli90 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any legal obligation to retain it for a longer period. The following retention schedules apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Registration Data | Duration of account + 5 years after closure | Legal obligation; dispute resolution; fraud prevention |
| KYC / Identity Documents | Duration of account + 5 years after closure | Anti-money-laundering compliance; age verification records |
| Transaction Records | 7 years from date of transaction | Financial record-keeping; AML obligations |
| Support Communications | 3 years from date of communication | Quality assurance; dispute resolution |
| Responsible Gaming Records | Duration of exclusion + 5 years | Compliance with self-exclusion obligations; preventing re-registration during exclusion |
| Technical / Usage Logs | 13 months from collection | Platform security; fraud detection; analytics |
| Marketing Consent Records | 3 years from last consent interaction | Demonstrating lawful basis for marketing communications |
Once the applicable retention period expires, personal data is securely deleted or anonymised in a manner that makes it impossible to re-identify the individual. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes as it no longer constitutes personal data.
In cases where an account has been closed due to fraud, underage gambling, or a serious breach of our Terms & Conditions, jilli90 reserves the right to retain personal data beyond the standard retention period for the purposes of ongoing legal proceedings or regulatory investigation.
Your Privacy Rights
As a registered player on jilli90, you have a number of rights with respect to the personal data we hold about you. These rights are set out below. To exercise any of them, please contact our support team at support@jilli90 or via live chat (07:00 – 01:00 BST). We will respond to all rights requests within 30 days of receipt.
Right of Access
You have the right to request a copy of all personal data that jilli90 holds about you, along with information about how that data is being used. We will provide this in a clear, structured format within 30 days.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Account details such as your email address and phone number can be updated via your account settings or by contacting support.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies. This right is subject to legal retention obligations described in Section 6.
Right to Restrict Processing
You have the right to request that jilli90 restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or where you have objected to processing based on legitimate interests pending verification of those interests.
Right to Data Portability
Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
Right to Object
You have the right to object to the processing of your personal data where that processing is based on legitimate interests or for direct marketing purposes. Upon receipt of a valid objection to direct marketing, jilli90 will cease that processing immediately.
To submit a data rights request, email support@jilli90 with the subject line "Data Rights Request" and your registered username. We will verify your identity before actioning the request to ensure we do not disclose or delete another person's data. jilli90 will not charge a fee for handling data rights requests unless they are manifestly unfounded or repetitive.
Data Security
8.1 Technical Safeguards
jilli90 implements a range of technical security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- TLS/SSL encryption for all data in transit between your browser and our servers
- AES-256 encryption for sensitive data stored at rest, including identity documents and payment references
- One-way hashing with salting for all account passwords — jilli90 staff cannot view your password
- Firewalls, intrusion detection systems, and regular vulnerability scanning
- Multi-factor authentication options for player accounts
- Regular automated backups with encrypted offsite storage
8.2 Organisational Safeguards
Access to personal data within jilli90 is restricted on a strict need-to-know basis. Staff members are granted access only to the data categories required to perform their specific role. All personnel with access to personal data are subject to confidentiality obligations and receive regular data protection training. Access rights are reviewed and updated when roles change and revoked immediately upon departure.
8.3 Data Breach Response
In the event of a personal data breach that poses a risk to your rights and freedoms, jilli90 will take immediate steps to contain the breach, assess its scope, and notify affected players without undue delay. Notification will be sent to the email address registered to your account and will include a description of the nature of the breach, the categories of data involved, the likely consequences, and the steps taken or proposed to address the breach.
8.4 Your Role in Account Security
While jilli90 takes extensive measures to protect your data, the security of your account also depends on the practices you follow. We strongly recommend that you:
- Use a strong, unique password for your jilli90 account that is not used on any other site
- Never share your account credentials with any other person
- Log out of your account when using shared or public devices
- Contact support immediately at support@jilli90 if you suspect unauthorised access to your account
jilli90 will never ask for your password via email, live chat, WhatsApp, or any other communication channel. If you receive any communication purporting to be from jilli90 that requests your password, treat it as fraudulent and report it to our support team immediately.
Third-Party Services
9.1 Game Providers
The games available on jilli90 are supplied by independent third-party Game Providers. When you launch a game, a connection is established directly between your device and the Game Provider's servers. The Game Provider will process certain session data necessary to run the game, including your pseudonymous player ID, bet amounts, and game outcomes. Game Providers operate under their own privacy policies, but all are contractually bound to process player data only for the purposes of delivering the game session and related services.
9.2 Payment Processors
Payment transactions on jilli90 are processed through third-party payment gateways. When you initiate a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a Bangladeshi bank transfer, you are interacting with that payment provider's systems. These providers collect and process transaction data in accordance with their own privacy policies and applicable financial regulations. jilli90 does not store full payment credentials — only transaction references and confirmation identifiers are retained on our systems.
9.3 Analytics Services
jilli90 may use anonymised, aggregated analytics data to understand player behaviour and improve the platform. Any analytics processing uses pseudonymised data only and is subject to strict contractual data processing terms. No personally identifiable information is shared with analytics providers.
9.4 External Links
The jilli90 platform does not contain links to external third-party websites. All navigational links on jilli90 direct players to pages within this site. If future updates to the platform include links to third-party resources, this Privacy Policy will be updated accordingly, and those third-party sites will be governed by their own privacy policies, for which jilli90 accepts no responsibility.
If you have concerns about how a specific third-party service provider — such as a payment processor or game provider — handles your data, we recommend reviewing that provider's privacy documentation directly. jilli90 can provide the name of any third party with whom your data has been shared upon receipt of a valid data access request submitted to support@jilli90.
Policy Updates & Contact
10.1 Changes to This Privacy Policy
jilli90 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players by email at least 14 days before the changes take effect. The updated policy will also be published on this page with a revised "Last Updated" date at the top. Your continued use of jilli90 following the effective date of any amendment constitutes acceptance of the revised Privacy Policy.
We recommend that all players review this page periodically to stay informed of how jilli90 protects your personal information. A record of previous policy versions is available upon request by contacting our support team.
10.2 How to Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data we hold about you, please contact our dedicated support team through any of the following channels:
- Email: support@jilli90 (plain text only — not a clickable link)
- Live Chat: Available daily from 07:00 to 01:00 Bangladesh Standard Time (UTC+6) via the jilli90 platform
- WhatsApp: +880 1700 000000 (plain text only — not a clickable link)
We aim to acknowledge all privacy-related enquiries within 2 business days and to resolve them fully within 30 days. For formal data rights requests (access, erasure, portability, etc.), please refer to Section 7 of this policy for the correct submission procedure.
10.3 Relationship with Other Policies
This Privacy Policy should be read in conjunction with our Terms & Conditions and our Responsible Gaming Policy. Together, these three documents constitute the full framework governing your relationship with jilli90 and the obligations of both parties. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a matter relating specifically to personal data, this Privacy Policy shall take precedence.
This Privacy Policy is written in plain English to ensure it is accessible to all players across Bangladesh. If any section is unclear or you would like a plain-English explanation of a specific provision, please contact our support team — we are happy to help.
Explore jilli90 With Confidence
Now that you understand how we handle your data, you can enjoy everything jilli90 has to offer — from live cricket betting and premium slots to our full casino experience — knowing your privacy is protected at every step.